Pay for the data

Payment arrangements

Subscription accounts

Most data customers choose to enter multi-year contracts, paying an annual fee that covers all data access for the year to come.

• Payment must be made within 14 days
• Invoicing is not available
• Any of your organisation’s registered users can pay for the data

How subscription payment works

The first year

1. We design your data specifications (creating a data ‘scenario’)
2. We confirm a payment amount and email you a request for payment
3. You log into your account and pay for the data you’ll access in the year to come (see below for How to pay).

Subsequent years

1. Each year on the anniversary of the initial scenario, we will:
   • update your data scenario, and
   • email you a payment request
2. For recurring data, you must set up a new schedule before paying:

   • On the Contract page, both the old scenario (expired) and the new scenario will be visible – note the setup fee and status as unpaid

     

3. Follow the instructions below in How to pay

Pay as you go

For occasional or one-off access to data:

• We will email you with request for payment after setting up your data specifications

How to pay

1. Log in(opens in a new window) to your account
2. Choose Data extract list in the top menu
3. Select View in the ‘View details’ table column as shown below (this goes to the ‘Contract’ page)

4. Select Results of scenarios (goes to ‘Scenario results’)
5. Click Make payment (goes to ‘Transaction details’)
6. Click Pay now and follow the prompts
7. To get a receipt, select Print on the Payment successful screen (make sure your browser is not blocking pop-up windows)

Once payment is complete, you can download your data file.