Correct a death certificate (funeral directors)

This information is for funeral directors wanting to correct a death certificate.

Not you? If you’re not a funeral director (for example, you’re the next of kin), please visit Correct a death certificate

Once we have registered a death, you must request corrections at Correct a death certificate.

We assess all corrections before making them.

You can choose to:

There is no charge if you return the original death certificate to BDM.

Request a correction on behalf of the family

Before requesting your first correction, you must create a new account on our public-facing system.

You can’t request corrections from your funeral director account.

To create an account:

Go to Changes and corrections > Correct a death certificate
Click on Apply now, then Create a new account
Use the same email address and password you used to create your service partner account
Log into this account for any corrections you request on behalf of families.

Ask the informant to complete and sign a Death certificate correction consent form
Scan or take a photo of the signed form ready for attaching to your correction request.

Log into your account at Changes and corrections > Correct a death certificate > Apply now(opens in a new window)
On the Applicant details page:
- For ‘What is your relationship to the subject’: Select ‘Other’, then enter ‘Funeral director’
On the Registration details page:
- Enter the death registration number
On the Correction page:
- Enter details of the correction
- Select ‘Add documents’ to upload:
  - A copy of the signed correction consent form
    - For Requirement type, select ‘Proof of Error’
    - For Document name, choose ‘Other evidence to substantiate’
  - Any evidence required for the correction (see Correct a death certificate for types of evidence)

We ask you to return the original certificate(s) before we can issue a new, corrected version.

Post the original certificate to our mailing address. Please include your order number.

Once we’ve corrected the record, we’ll send you a new certificate(s) free of charge.

Once we've corrected the record, you'll need to apply for a new death certificate. There is a fee for the new certificate.

We recommend that you don’t order a new certificate until we’ve corrected the record.

Please note that the certificate turnaround time is separate to the correction turnaround time.

Families must request corrections online. Correct a death certificate contains information on how to complete the request, including:

Updated 19 September 2024